Privacy Policy

Last Updated: December 2023

Welcome to Twinkle Home Decor Shop! At christmas-supplies.com, we believe that protecting your personal information is as important as creating the magical Christmas atmosphere we help you build in your home. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our site:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Transaction Information: Details about products you purchase and payment method information.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to provide and improve our services:

• Process your orders and transactions
• Provide customer support and respond to your inquiries
• Send you order confirmations and shipping updates
• Personalize your shopping experience and provide product recommendations
• Detect and prevent fraud and enhance security
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

• Service Providers: We share information with third parties who perform services on our behalf (payment processing, order fulfillment, shipping, marketing).
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: We may share information for other purposes with your explicit consent.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your data security is our priority:

• We implement appropriate technical and organizational measures to protect your personal information.
• All payment transactions are encrypted using SSL technology and processed by PCI-compliant payment processors.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
• Data is stored on secure servers located in the UK, with appropriate safeguards for international transfers when necessary.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You can request information about the personal data we hold about you.
• Correction: You can request correction of inaccurate or incomplete data.
• Erasure: You can request deletion of your personal data under certain circumstances.
• Objection: You can object to processing of your personal data in some cases.
• Data Portability: You can request transfer of your data to another organization.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and transaction processing.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

Thank you for trusting Twinkle Home Decor Shop with your festive preparations and your personal information. We’re committed to keeping both secure and sparkling!

Wishing you a magical season,
The Team at Twinkle Home Decor Shop